INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Are these AirPods, headphones, and neckbands compatible with all devices?
Yes. All audio products are compatible with all mobile devices that support Bluetooth or wireless audio, including Android and iOS smartphones, tablets, and laptops.
How long does the battery last on wireless audio products?
Battery life depends on the product, but most wireless AirPods, headphones, and neckbands offer extended playback time with fast charging support for daily use.
Do the products come with a warranty?
Yes. All products include a limited warranty that covers manufacturing defects. Warranty details are provided on the product page or packaging.
What should I do if I receive a damaged or defective item?
If you receive a damaged or faulty product, contact customer support within 24–48 hours of delivery, and assistance will be provided accordingly.
How long does delivery take after placing an order?
Orders are processed promptly, and delivery usually takes 2–5 working days, depending on the delivery location.
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